Turn Instagram DMs into a scalable lead channel. Auto-respond to story replies and direct messages, qualify leads with interactive flows, and sync every conversation to the CRM.
Capture leads from Instagram DMs, story replies, and comment-to-DM automations - all in one CRM timeline.
Instantly reply to new DMs with personalized messages. Set keyword triggers for common questions about accounts, deposits, and platforms.
When leads reply to your Instagram stories, auto-capture them into the CRM with full attribution to the specific story content.
Trigger automated DM sequences when users comment specific keywords on your posts. Convert engagement into qualified leads.
Route Instagram conversations to available agents based on language, timezone, or lead score. Full queue management and SLA tracking.
Track DM volume, response times, conversion rates, and agent performance. Attribute Instagram leads through the full funnel.
Auto-tag leads based on conversation content, intent signals, and engagement history. Segment for targeted follow-up campaigns.
Link your Instagram Business or Creator account through the Meta Graph API. Authorize FlowTracker to read and send DMs on your behalf.
Configure auto-reply rules, keyword triggers, and conversation flows. Set routing rules to distribute DMs across your agent team.
All Instagram DMs sync to the CRM in real-time. Agents reply from FlowTracker with full lead context and conversation history.
Yes, the Instagram Messaging API requires a Business or Creator account connected to a Facebook Page. Personal accounts cannot use the API integration.
Instagram's API allows responding to leads who have messaged you within a 24-hour window. For re-engagement beyond this window, use Ice Breakers or sponsored messages.
Yes, story replies are captured as DM conversations and synced to the CRM with attribution to the specific story that generated the reply.
You can set up keyword triggers on post comments to auto-send DMs. When someone comments a specific word, they receive a personalized DM sequence.
FlowTracker attributes Instagram DM leads to your Instagram campaigns, stories, or organic content. Full-funnel tracking from first DM through FTD.
Automate Instagram lead communication and track every DM conversation through the full conversion funnel.